NVIDIA SHIELD Tablet Recalled For Overheating Batteries – Free Replacements Available

2 min read

The NVIDIA SHIELD Tablet is one of the best 8″ tablets on the market, period. It has a good display, front facing speakers, and great features backed up by awesome software. It’s been out just over a year and it’s still remained one of the best out there. However today NVIDIA has announced a recall on the tablet regarding the battery. It looks like NVIDIA feels there’s a strong possibility that the battery could overheat and start a fire. The voluntary recall is applicable to any SHIELD Tablet made between July 2014 and now.

The recall is only applicable to one version of the tablet’s battery. NVIDIA is asking that until you’ve registered your tablet for the recall, you probably shouldn’t use it. There are two different variants of the battery inside the SHIELD Tablet. The two variants are Y01 and B01. If you see Y01 under Settings > About Tablet > Status. While you’re there, tap on that number and you’ll receive a notification with your tablet’s serial number. Once you have that info, head to www.nvidia.com/support/tabletrecall and use that information to start the recall registration. If you apply, you’ll get a free replacement tablet.

Press Release

Notice for NVIDIA Tablet Customers 

Voluntary Recall of NVIDIA SHIELD Tablets

SANTA CLARA, CA–(Marketwired – Jul 31, 2015) – NVIDIA (NASDAQ: NVDA) today announced a voluntary recall of its SHIELD™ 8-inch tablets that were sold between July 2014 and July 2015, which the company will replace. NVIDIA has determined that the battery in these tablets can overheat, posing a fire hazard. The recall does not affect any other NVIDIA products.

NVIDIA is asking customers to visit www.nvidia.com/support/tabletrecall for information on how to obtain a replacement device. NVIDIA is also asking consumers to stop using the recalled tablet, except as needed to participate in the recall and back up data. Consumers will receive a replacement tablet after registering to participate in the recall.

NVIDIA is coordinating with appropriate governmental agencies to ensure that the recall follows established industry practices.