PSA: Some BLU devices have been affected by security breach, here’s how to see if you’re affected

A few days ago, it was reported that approximately 120,000 BLU devices were transmitting data to a Chinese server. The data being transmitted ranged from text messages to call logs, and even location data.

The (somewhat) surprising fact was that this was not a bug. In fact, it was intentional. Kind of. The software that was transmitting this data was created by Shanghai Adups Technology Company. It runs on over 700 million devices, including cars and other smart devices. It was created to transmit data. But, it wasn’t meant to do that on American phones.

Since this discovery by Kryptowire, Adups has assured BLU, Google, and their customers that any of the unintentionally collected data has been destroyed. According to BLU, the software has been verified to no longer be sending or collecting the information.



Now, just because you have a BLU phone doesn’t mean you were affected. Here’s a list of affected BLU devices:

  • R1 HD
  • Energy X Plus 2
  • Studio Touch
  • Advance 4.0 L2
  • Neo XL
  • Energy Diamond

BLU provides some steps to verify whether a device was affected or not. (For a visual guide, head over to BLU’s website.)

  1. Select Settings in the App Drawer
  2. Scroll down and select Apps in the Settings Menu
  3. Select Menu Icon
  4. Click ‘Show system’
  5. Scroll down and select ‘Wireless Update’

If the version falls between 5.0.x and 5.3.x, BLU recommends that you reach out to them. You’ve got an affected device. If the version is outside of that range, your device was not affected.

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You can reach BLU by phone at 1-877-602-8762 or by email at service@bluproducts.com